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Broken Redemption API

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Broken Redemption API

Lastly edited by MTGA Codes on 01-Aug-2024

broken redemption API

Dear Valued Customers,

We hope this message finds you well. We want to address a current situation that may affect your experience with our MTGA Codes Shop. As some of you might have noticed, there have been issues with redeeming codes recently. We want to provide clarity and transparency on this matter.

The Current Issue

At present, the Wizards of the Coast API, which is essential for redeeming Magic: The Gathering Arena (MTGA) codes, is experiencing technical difficulties. This disruption is preventing customers from successfully redeeming their codes either in the in-game client or on the Wizards website. We understand how frustrating this can be, especially for those eager to enjoy their new in-game items.

The Cause

We believe that this issue may be related to the recent update for Bloomburrow, which has introduced several new features and changes to the game. Such updates can occasionally lead to unforeseen technical challenges, including disruptions in associated services like the API.

Our Position

It is important to clarify that the MTGA Codes Shop does not own or have direct control over the Wizards API. This means that we are not in a position to fix the issue ourselves. Instead, we must wait for the Wizards of the Coast team to identify and resolve the problem.

Our Response

We are closely monitoring the situation and are committed to ensuring that you can redeem your codes as soon as the service is restored.

We cannot offer any refunds currently as we cannot check the codes. However, please rest assured that the codes are valid. We stand by the quality and reliability of our products, supported by our long history in the MTGA community.

What You Can Do

While we wait for a resolution, we recommend keeping an eye on the official Wizards of the Coast channels for updates. Additionally, you can:

  1. Hold on to Your Codes: Rest assured that your codes will remain valid. There is no need to worry about them expiring due to this temporary issue.
  2. Stay Informed: Follow us on our social media platforms and check our website regularly for the latest updates. We will inform you as soon as the API is back up and running.

Our Commitment

We are dedicated to providing you with the best possible service, and we deeply regret any inconvenience this situation may cause. Your satisfaction is our priority, and we appreciate your patience and understanding during this time.

In Conclusion

Technical issues like these are unfortunately beyond our control, but we are doing everything within our power to expedite a resolution. We are confident that the Wizards of the Coast team is working diligently to fix the API, and we will keep you informed every step of the way.

Thank you for your continued support and understanding. If you have any questions or need further assistance, please do not hesitate to contact our customer service team.

Sincerely,
The MTGA Codes Shop Team